Research for public and governmental entities

NAFI offers a wide range of research services for public and governmental entities. The agency carries out research on financial markets and attitudes of Russians towards financial institutions in Russia.  The research aims at making the description of the current social situation, as well as developing a proposal to change the situation.

Public financial activity

NAFI regularly conducts surveys of financial activity of the population. The studies are targeted at identifying which  financial services Russians use and are intended to use, as well as their awareness of these services. This information in terms of age and sex, economic and regional differences allows to define groups of Russians least and most financially active, and to develop policy of improvement of financial activity of those who are not sufficiently aware and experiencing difficulties in using financial services.

Public financial literacy  NAFI is a member of the Coordinating Council on Financial Literacy Improvement initiated by the Ministry of Finance of the Russian Federation and the Association of the Regional Banks "Russia". The research aims at defining the concept of financial literacy. The results of the study will be presented at the meeting of the Coordinating Council that is going to be held at the end of the project.

The research includes  the definition  of financial literacy measurement parameters, the estimation of financial literacy level in the country and its regions, and the relationship between financial literacy and financial activity. The expert polls of governmental representatives, the business community, non-governmental organizations and the mass media are used to determine the criteria for measuring financial literacy.

Public opinion surveys  reveal the most requested financial services, the attitudes towards regional financial institutions,  the confidence level towards regional banks and insurance companies, as well as the need for the financial companies to be supported by the regional authorities.

Evaluation of  the investment  potential in   the  different regions of Russia

NAFI conducts and carries out the evaluation of the level of financial and economic well-being of the regions   and compares the financial and economic well-being of  the Russian regions . NAFI also evaluates   the investment attractiveness of the regions and defines the priority sectors for investment. 

A number of methods are used to assess investment potential, such as macro statistics or expert polls. The expert evaluation of the investment potential of the regions allows  to define the most interesting areas for investment, the sectors of economy lacking investment,  the incentives and barriers to investment (including law, economic, political, administrative barriers) and the availability of resources for the  development of investment in the t region.

Except for macro statistics and expert surveys data; small, medium-sized and large business (SME) representatives surveys` data are also used to evaluate the investment potential of the regions. An integrated approach to the investment potential analysis of the regions helps to provide the full picture of the  investment climate in the region.

Evaluation of the  public satisfaction with financial institutions` services

One of the top priorities of NAFI`s research is studying public satisfaction with financial institutions` services. The quality of such services is being monitored, and the compliance of the services with formal and informal customer service standards is being revealed during the study. Public opinion polls allow to describe  the attitudes of Russians towards financial services and to evaluat their quality.  The objective information obtained from  the study is used to design recommendations to improve the quality of public services of the state, bank, insurance and investment companies a s well as other financial organizations.

Knowledge and confidence of the Russian population towards main state-operated Russian financial institutions 

NAFI conducts evaluation studies on  the level of public knowledge and confidence of state financial institutions and their high representatives. The consumer confidence index towards federal and regional governmental institutions, as well as recommendations for the further improvement of their activity and image I are based upon mass opinion surveys.

Financial climate in Russia: evaluation of Russians

The financial behavior of Russians depends primarily on the evaluation of the current situation in the Russian financial market. The research carried out by NAFI helps to assess the level of corruption in Russia  as   perceived by the Russian population, and to understand if the Russians  feel financial stability and see prerequisites of  the  financial crisis.

The  research studies   equally reveal the subjective assessment of the inflation level in the country, its correlation with the dynamics of public income and  the analysis of the  financial well-being of Russians