Dear friends, 

The National Agency for Financial Studies (NAFI) is a leading Russian market research company, with specialist expertise in conducting market research for banks, insurance and investment companies, as well as for governmental organizations and  state regulators of those markets.

Various types of market research are used to find out information about markets: consumers' segmentation, price checking, consumer needs, preferences and values, lifestyle research, client satisfaction and customer loyalty, product testing, public opinion research, and forecasting of markets' development. At NAFI we use different research methods including face-to-face and telephone surveys, in-depth interviews, focus groups, mystery shopping, online surveys, mall intercepts, and desk research.

We have extensive experience of conducting market research for a number of leading Russian and international financial organizations working in retail and corporate financial services: Sberbank, VTB, VTB-24, Alfabank, Raiffeisenbank, Rosbank, Rosgosstrah, Ingosstrah, RESO, Otkrytie and others.

Apart from the commercial market research, the Agency regularly carries out initiative research projects. For example, a research on Financial Literacy in Russia is currently being carried  out in cooperation with the World Bank. This research aims at measuring and monitoring of the level of the financial literacy of Russians on the basis of all-Russian surveys.

In 2007 the Agency started to undertake a number of large-scale syndicated researches. The first one was ‘Retail Insurance Market: Current Conditions and Consumption Preferences' in partnership with Expert RA Rating Agency'.  The main purpose of the syndicated research is to provide clients with the comprehensive information about the market on a yearly basis. In 2008 we started a syndicate research on Corporate and Retail Banking. 

NAFI is also actively involved in academic research and university teaching. The members of the executive board of the agency teach at the Higher School of Economics.,. We have close contacts with the leading research centers and universities in Russia. Students from  many Russian universities work at the agency as assistants, afterwards some of them become members of our staff.

We look forward to developing a working relationship or partnership  with you!

National Agency for Financial Studies (NAFI)